Finally it's SOLD! I have been assisting a family in the Westridge Subdivision with the sale of their home. The sellers called me after they had watched Erick and Company recently list and sell two homes in the acreage section off Tilney Ct . Both Tilney Ct sellers had tried sell and failed, prior to hiring Erick and Company .
What makes this listing different is , the homeonwers were upside down.The challenge was they had two loans. Bank of America is the first loan and USAA is the junior lien holder ( aka-the second trust mortgage) As luck would have it, the sellers were eligible for the HAFA Program. This is a huge advantage for the seller since Bank of America participates in the HAFA program and if the homeowner qualifies, Bank of America automatically waive any rights to a deficiency. It is important to request the HAFA package asap.
We listed the home and as luck would have it, the home received two offers within 20 days. A cash offer for $350,000 from an investor group ( don't get me started this is a great topic for another blog post) that the seller quickly rejected. And a very reasonable offer from a VA Buyer which the seller negotiated and finally accepted. This process may have been quicker if we could have submitted the HAFA Package prior to listing. We did not have any problems with value, since I make sure the home is listed at market value regardless if it is a short sale or not. It is my duty to get the seller as much as I can for their home and to do my part to protect neighborhood home values.
As we entered the eighth month, everyone nerves were beginnng to fraye. This short sale is proof Bank of America, still has major kinks in the short sale process. Bank of America has outsourced the HAFA approval process to UTLS. So not only did we have to get the short sale request approved through Bank of America we had to wait for Bank of America to get the HAFA approval from UTLS. Then we needed to get the lender in second positions ( USAA) to agree to the short sale as well.
Over the summer months the sellers received approval for the HAFA program and received notice they would receive a $3000 moving incentive. Now all we had to do was wait for Bank of America and USAA to grant the short sale approval request and issue the seller their short sale approval letter. Finally in November it happened we had both shorrt sale letters in hand! Everyone was thrilled! The buyers, the sellers, the buyers loan officer, the title company, the home inspector, the buyers agent and myself finally were able to exhale.
Settlement was scheduled for Thanksgiving Week. The buyer loan was locked and all contract contingencies were removed according to the terms set forth in the contract. Both moves were set up and utilites were transfered, everything was going according to plan.
Then a BOMB WENT OFF!
What happened? 
Bank of America rejected the final Hud-1 in the last hour! Bank of America/HAFA will only allow $6000 to be paid to the Junior Lein holder (USAA) and USAA wanted over $13,000. Sellers were willing to pay, but Bank of America would not allow the Junior Lien holder to get anymore than $6000 period. The seller had to wire voluntarily the addition money between $6000 and the $13,200 to USAA. Unfortuntely, the USAA decision maker was on leave during the Thanksgiving Holiday week. No one else in USAA could or would take responsibility of simply crediting the seller's loan balance and drafting the revised short sale letter to reflect the payment the seller made to allow everyone to settle on November 23rd. No one would answer until the following Monday.Worse, Bank of America's short sale approval letter was scheduled to expire on November 25th, 2011. The title company requested Bank of America extend the short sale approval letter the very day they rejected the Hud-1, because we were coming up on the Thanksgiving Weekend. The response was...that can take up to ten days to complete that task. "Seriously? Are you kidding me? What are the buyers and sellers to do? What about the lock-in. No one at the bank seemed to care. No One...it will get done when it gets done. No one seems to care about the human toll of their lack of action!
A week passes, and no response to the calls to Bank of America. Trying to unturn every stone, I decide to Tweet the Bank of America Help Team on Twitter. I was pleasantly surprised to get a response quickly. In fact, "I am thrilled to say that the Bank of America Twitter Help Team was able to get a supervisor to call and expidite our transaction." Fast forward a week......
Great news for all! We went to Settlement Today! Bank of America forwarded the revised short sale letter last week and so did USAA! Whew, that was a tough one. 
Note: Not all short sale transactions are as challenging. I have helped homeowners short sell from start to finish in 90 days. However, Bank of America short sales always make me the listing agent feel like I must defend my reputation as a good listing agent.
Erick and Company has a wonderful track record to get homeowners under contract and settled quickly. Review our RESULTS here. Typically when we list a home for sale and the home goes under contract, the process is very straight forward. Follow the terms of the contract, remove the contingencies, negotiate and head to settlement. As you can see...buying or selling a short sale takes a great deal of patience for all involved.
If you need help selling your home by short sale, call me...I can help. 703-851-3085.
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Contact Peggy James or Erick Blackwelder of Erick and Company of Exit Choice Realty, Woodbridge VA. Realtors®, call 703-851-3085(Peggy) 703-590-2252 (Office).Give us a call and we can "GET YOUR HOME SOLD FAST"to list your property for sale we service Woodbridge, Lake Ridge, Westridge, Old Bridge Estates, River Falls, Middle County, Manassas,Gainesville, Garrisonville and Triangle area's.Basically all of Prince William County Virginia. Manassas Park, Haymarket,Montclair, Dumfries, Quantico, Fort Belvior, Occoquan, Dale City.